Global Business Manager
19 hours ago
Key Responsibilities:
- Develop and maintain strong, long-lasting client relationships based on trust and satisfaction.
- Coordinate with internal teams to ensure client expectations are met and exceeded.
- Handle client escalations and resolve issues promptly to maintain client satisfaction.
- Provide regular updates and reports to senior management on client feedback and satisfaction levels.
- Collaborate with the sales and marketing teams to identify opportunities for business growth and expansion within existing client accounts.
- Draft clear and concise business correspondence, including proposals, contracts, and reports.
Required Qualifications and Skills:
- 3+ years of experience in a business management or related role, ideally with international exposure.
- A UK LLB qualification (desirable but not mandatory).
- Prior experience in business management or client services, with a focus on international clientele.
- Exceptional problem-solving skills and the ability to handle client issues and escalations with tact and diplomacy.
- Excellent written and verbal communication skills in English, with the ability to articulate complex information clearly and concisely.
- Proficiency in business communication and email etiquette.
- Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously.
- Ability to work independently and as part of a team.
- Familiarity with international business practices and cultural considerations (a plus).
Benefits
Our company offers a range of benefits to support your career development and well-being, including a competitive salary and benefits package, daily provision of lunch, fruits, tea, and coffee onsite, and opportunities for growth and advancement.
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