Global Business Manager

19 hours ago


Lahore, Punjab, Pakistan Winnors Remote Staff Full time
At Winnors Remote Staff, we are seeking a skilled International Client Manager to join our dynamic team. As a key member of our operations, you will be responsible for managing relationships with international clients, ensuring their needs are met, and concerns addressed in a timely and professional manner. The ideal candidate will have 3+ years of experience in a business management or related role, ideally with international exposure.

Key Responsibilities:
  • Develop and maintain strong, long-lasting client relationships based on trust and satisfaction.
  • Coordinate with internal teams to ensure client expectations are met and exceeded.
  • Handle client escalations and resolve issues promptly to maintain client satisfaction.
  • Provide regular updates and reports to senior management on client feedback and satisfaction levels.
  • Collaborate with the sales and marketing teams to identify opportunities for business growth and expansion within existing client accounts.
  • Draft clear and concise business correspondence, including proposals, contracts, and reports.


Required Qualifications and Skills:
  • 3+ years of experience in a business management or related role, ideally with international exposure.
  • A UK LLB qualification (desirable but not mandatory).
  • Prior experience in business management or client services, with a focus on international clientele.
  • Exceptional problem-solving skills and the ability to handle client issues and escalations with tact and diplomacy.
  • Excellent written and verbal communication skills in English, with the ability to articulate complex information clearly and concisely.
  • Proficiency in business communication and email etiquette.
  • Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously.
  • Ability to work independently and as part of a team.
  • Familiarity with international business practices and cultural considerations (a plus).


Benefits

Our company offers a range of benefits to support your career development and well-being, including a competitive salary and benefits package, daily provision of lunch, fruits, tea, and coffee onsite, and opportunities for growth and advancement.

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