Customer Support Representative

2 weeks ago


Lahore, Punjab, Pakistan beBee Careers Full time
About the Role

This is a full-time on-site position for a Call Center Specialist. The specialist will be responsible for managing inbound and outbound calls, providing exceptional customer support, resolving customer inquiries, and ensuring customer satisfaction.

Key Responsibilities:
  • Manage inbound and outbound calls
  • Provide exceptional customer support
  • Resolve customer inquiries
  • Maintain accurate records
  • Collaborate with team members to improve service quality
Requirements
  • Customer Support, Customer Service, and Contact Centers experience
  • Strong Communication skills
  • Computer Literacy
  • Excellent problem-solving abilities
  • Ability to work efficiently in a fast-paced environment
  • Previous experience in a similar role is a plus
Additional Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Industry: IT Services and Consulting

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