
Customer Support Representative
2 weeks ago
This is a full-time on-site position for a Call Center Specialist. The specialist will be responsible for managing inbound and outbound calls, providing exceptional customer support, resolving customer inquiries, and ensuring customer satisfaction.
Key Responsibilities:- Manage inbound and outbound calls
- Provide exceptional customer support
- Resolve customer inquiries
- Maintain accurate records
- Collaborate with team members to improve service quality
- Customer Support, Customer Service, and Contact Centers experience
- Strong Communication skills
- Computer Literacy
- Excellent problem-solving abilities
- Ability to work efficiently in a fast-paced environment
- Previous experience in a similar role is a plus
- Seniority level: Entry level
- Employment type: Full-time
- Industry: IT Services and Consulting
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