Customer Support Representative

4 weeks ago

Lahore, Punjab, Pakistan Digital Orbit Solutions Full time

Get AI-powered advice on this job and more exclusive features.

Company Description

At Digital Orbit Solutions, we provide AI-driven digital strategies designed to deliver unmatched results through advanced data analysis and cutting-edge technology. We are a team of innovative and passionate digital marketing experts committed to helping businesses succeed in the digital age. Our team includes industry veterans and emerging talents, bringing a diverse range of skills and perspectives to every project.

Role Description

This is a full-time on-site role for a Customer Support Representative, located in Lahore District. The Customer Support Representative will be responsible for addressing customer inquiries, ensuring customer satisfaction, providing exceptional customer service, and troubleshooting technical issues. Day-to-day tasks include responding to customer calls and emails, resolving complaints, and collaborating with other team members to improve support processes.

Qualifications

  • Strong Customer Support and Customer Service skills
  • Excellent Communication skills
  • Experience in ensuring Customer Satisfaction
  • Proficient in Troubleshooting technical issues
  • Ability to work effectively as part of a team
  • Familiarity with CRM and help desk software is a plus
  • Bachelor's degree or equivalent experience in a related field
Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
  • IndustriesMarketing Services

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