
Application Support Specialist
1 week ago
About Us
C Square Consulting (Pvt.) Ltd is a leading provider of customer engagement solutions, leveraging AI and Genesys platforms to deliver exceptional customer experiences.
Role Overview
This full-time on-site position in Karachi is for a Support Engineer. The successful candidate will be responsible for troubleshooting technical issues, providing support, and ensuring seamless customer service. Key responsibilities include operating systems, network management, and utilizing tools like Wireshark and tcpdump.
Key Qualifications
- A minimum of 1-2 years' experience in a similar role
- Familiarity with VoIP or SIP Solutions
- Strong understanding of Linux OS (CentOS/Redhat), Docker, and database concepts
- Experience with SIP Communication and Genesys is highly desirable
- Excellent problem-solving skills and patience for troubleshooting
- Working knowledge of networking principles and database administration
- Good communication skills and the ability to work effectively with clients
- Basic programming knowledge is an asset
Benefits
We offer a competitive compensation package and a dynamic work environment that fosters growth and development.
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