Client Success Advocate

13 hours ago


Lahore, Punjab, Pakistan beBee Careers Full time
Senior Account Manager - Customer Success

We are seeking a seasoned professional to fill the role of Senior Account Manager - Customer Success. As a member of our team, you will play a critical role in driving client success, identifying new business opportunities, and collaborating with internal stakeholders to deliver exceptional results.

Key Performance Indicators:
  • Meet or exceed quarterly targets for client growth and retention.
  • Develop and implement strategies to improve client satisfaction and loyalty.
  • Maintain accurate records and reports on client interactions and progress.

The ideal candidate will have a bachelor's degree in a relevant field and at least 5 years of experience in a customer-facing role. They will also be skilled at leadership, conflict resolution, and change management.

  • Prior experience in customer success, account management, or sales.
  • Able to handle multiple priorities and projects simultaneously.

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