Customer Service Advocate

About the RoleThe Complaints Officer is a critical role within our organization, requiring strong communication and problem-solving skills. The successful candidate will be responsible for investigating and resolving customer complaints in a fair and timely manner.

Customer Advocacy ManagerAbout the Job:This Customer Advocacy Manager role focuses on driving positive customer experiences by resolving complaints efficiently. Key responsibilities include reviewing cases, analyzing data, and collaborating with teams to achieve SLAs and KPIs. The successful candidate will also develop and implement process improvements to...

Role DescriptionThis is a full-time, on-site position for a Customer Service Representative at Unicorn Sourcing, located in Rawalpindi. The role involves supporting customers, ensuring their satisfaction, delivering excellent service, and enhancing their overall experience.QualificationsCustomer service and support skillsAbility to ensure customer...

Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team. The ideal candidate will have excellent communication and interpersonal skills, be able to work well under pressure, and provide exceptional customer service.About the RoleThis is a full-time on-site role where you will be...

Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service and resolving issues in a dynamic call center environment.Key Responsibilities:Verify customer information and ensure eligibilityDocument and update customer...

We are seeking a Customer Service Specialist to join our team.Job DescriptionThis is a full-time, on-site role for a Customer Support Representative. The primary responsibilities include addressing customer inquiries, ensuring customer satisfaction, and providing excellent customer service.Required Skills and QualificationsCustomer Support and Customer...

Sales and Customer Support AgentWe are seeking a driven and customer-oriented individual to join our team as a Sales and Customer Support Agent. In this role, you will be responsible for delivering exceptional customer service and sales support to our clients.Your key responsibilities will include:Providing prompt and effective response to customer inquiries...

Customer Service RepresentativeWe are seeking a dedicated Customer Support Representative to join our team.The ideal candidate will be responsible for providing exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive experience for our clients.You will be the first point of contact for our customers, playing a crucial...

We are seeking a skilled Customer Service Manager to lead our call center team.You will be responsible for delivering exceptional customer service and ensuring that team members meet performance targets. As a customer service manager, you will provide coaching and training to team members, and work closely with other departments to resolve customer...

2 weeks ago, be among the first 25 applicants.Get AI-powered advice on this job and access more exclusive features.Acumen365 is a call center based in Rawalpindi, Pakistan, specializing in outbound sales calls and inbound customer support for healthcare companies and Final Expense. We operate from 6:45 PM to 4:00 AM, focusing on delivering reliable service...