Customer Service Manager

3 days ago


Rawalpindi Cantonment, Pakistan beBee Careers Full time

We are seeking a skilled Customer Service Manager to lead our call center team.

You will be responsible for delivering exceptional customer service and ensuring that team members meet performance targets. As a customer service manager, you will provide coaching and training to team members, and work closely with other departments to resolve customer complaints.

Key Responsibilities
  • Customer Service Delivery
  • Team Management & Supervision
  • Coaching & Training
  • Performance Monitoring
  • Problem-Solving

Requirements

  • Bachelor's Degree in Business Administration or related field
  • Minimum 2 years of experience in call center management
  • Fluent English language skills
  • Strong communication and interpersonal skills

What We Offer

The successful candidate will receive a competitive salary and benefits package, including opportunities for professional development and career advancement.



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