
Program Support Specialist
3 days ago
Job Description:
The Deputy Program Manager – Support (Brand & Communications) drives operational excellence and impactful branding for Wellma Bar and UNIMMAP MMS. This dynamic role bridges field operations and digital engagement, delivering cohesive messaging, fostering cross-functional collaboration, and aligning with donor priorities to achieve transformative program outcomes.
Duties And Responsibilities:
- Program & Operational Support:
- Track program KPIs and contribute to performance reviews based on data and field inputs.
- Participate in provider engagement activities, trainings, and field visits to ensure program integration.
- Liaise with field teams and implementing partners to ensure timely execution of planned activities.
- Assist the Program Manager in the day-to-day coordination of project deliverables.
- Support documentation, reporting, and donor communication in coordination with internal departments.
Brand Strategy & Communication
- Lead the development and execution of brand strategies for Wellma Bar and UNIMMAP MMS.
- Conduct market research to refine product positioning and identify new engagement opportunities.
- Shape product narratives to resonate with target audiences, focusing on maternal health and nutrition.
- Plan, create, and execute digital campaigns across social media platforms such as Facebook, Instagram, YouTube, and WhatsApp.
- Ensure brand consistency across communication materials, packaging, and digital content.
- Create content that is informative, culturally appropriate, and visually compelling.
- Identify and collaborate with digital influencers and health advocates to amplify product awareness and reach.
- Work closely with HCPs and field staff to ensure communication is aligned with real-world insights.
- Respond to audience inquiries and track engagement metrics to refine outreach.
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