Digital Infrastructure Officer

2 days ago


Lahore, Punjab, Pakistan Naeem Hospital Full time
Role and Responsibilities:As an IT Support Officer at Naeem Hospital, you will play a critical role in ensuring the smooth operation of our hospital systems. Your primary responsibilities will include providing technical support to hospital staff and patients, troubleshooting hardware and software issues, and maintaining IT equipment and networks.

Key Performance Indicators:
  • First-call resolution rate of 80% or higher.
  • Average response time of 2 hours or less.
  • 100% accuracy in recording support requests and resolutions.


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