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16 hours ago
We are seeking an experienced Industrial Automation Professional to join our team. As a key member of our technical support group, you will be responsible for providing exceptional technical support to our customers.
Your primary focus will be on troubleshooting, implementing, and optimizing automation solutions to ensure reliability, sustainability, and customer satisfaction. You will work closely with internal teams to deliver seamless service to our customers.
About the Role- You will act as a technical liaison, delivering top-notch technical support to our customer base.
- Evaluate and upgrade existing systems to improve performance and reliability.
- Understand customer needs and tailor our automation solutions to meet their business challenges.
- Execute support plans and optimize operations on-site.
- Develop and deploy small to mid-sized automation solutions across industries.
- Analyze installed systems, identify improvement areas, and document solutions and outcomes.
- Provide incident and problem resolution via both remote and on-site interventions.
- Hands-on experience with automation platforms like Allen Bradley, Siemens, Honeywell Experion; knowledge of Safety Systems (ESD) and other PLC systems is a plus.
- Familiarity with maintenance practices including Root Cause Analysis, MTBF/MTBR, Failure Mode and Effects Analysis (FMEA), and failure rate studies.
- 6–12 months or more of field experience in technical executions.
- Strong troubleshooting and documentation skills.
- Excellent communication and collaboration abilities.
- Be part of a forward-thinking team driving innovation in automation and control systems.
- Gain exposure to diverse industries and technical challenges.
- Opportunities for continuous learning and professional growth.
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Technical Support Engineer
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Technical Support Engineer
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