Sales Operations Professional

1 week ago


Karachi, Sindh, Pakistan beBee Careers Full time

Senior Sales Operations Agent

Role Overview

We are seeking a highly skilled Senior Sales Operations Agent to join our team in Karachi, Pakistan. As a key member of our sales operations team, you will be responsible for providing technical support to the sales team and helping to achieve assigned revenue targets.

Main Responsibilities
  • Support the sales team with daily complex sales operations tasks, including reservations and ticketing, trade/corporate account support, group sales, sales support, sales systems, and sales administration.
  • Act as a product knowledge expert for trade support tasks, supporting in more complex tasks such as reservations, ticketing, FFP, oneworld, Beyond Business, and Corporate queries.
  • Assist Sales Operations Agents with their queries and escalations to ensure efficiency and quality services.
  • Maintain and generate reports as required by the reporting Line Manager.
  • Follow up with customers and trade partners on enquiries and requests.
  • Guide junior Sales Operations Agents, particularly new joiners, in QR processes and policies, to ensure smooth operations within the department.
  • Perform other department duties related to your position as directed by the Head of the Department.
Key Qualifications
  • A Bachelor's Degree or Equivalent.
  • A minimum of 1 year of job-related experience.
  • Excellent relationship building and communication skills.
  • Good knowledge of airline processes, systems, and the travel industry.
  • Problem-solving skills and an efficiency-oriented mindset.
About Us

We're a dynamic organization that delivers excellence across various businesses. Our story is one of spectacular growth and determination. We're looking for talented individuals like you to join our global community and contribute to our proud story.



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