
Call Center Team Manager
2 weeks ago
This leadership position involves overseeing a team of call center representatives, focusing on delivering exceptional customer service and efficient issue resolution.
Key Responsibilities- Team Leadership: Supervise daily call center operations, ensuring high-quality service and effective team performance.
- Customer Service: Develop strong relationships with customers, responding promptly to inquiries and resolving issues efficiently.
- Performance Monitoring: Regularly assess team performance, providing constructive feedback to drive improvement and growth.
- New Hire Onboarding: Design comprehensive training programs for new team members, equipping them with the necessary skills to excel in their roles.
- Process Improvement: Analyze team efficiency and productivity, identifying strategies to optimize workflows and enhance overall performance.
- Leadership Experience: Minimum 2 years of leadership experience in a call center environment, with a proven track record of success.
- Communication Skills: Excellent verbal and written communication skills, enabling clear articulation of complex ideas.
- Technical Proficiency: Proficient in Microsoft Office and call center software, with the ability to learn new technologies quickly.
- Problem-Solving Skills: Strong problem-solving and conflict resolution skills, allowing critical thinking and sound decision-making under pressure.
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Call Center Agent
2 weeks ago
Lahore, Punjab, Pakistan I Concepts Call Center Full timeHiring Call Center Agents for the post of (Cold Caller/ Appointment Setter/ Customer Support) B2B and B2C.Night Shift USA/Canada Campaign.Candidate must have Excellent English Communication/Convincing Skills with Good Accent.We offer good Basic Fix Salary + incentives.To apply submit CV + Voice Note at WhatsApp +92-322-2202115.Job Location: I Concepts,...
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UK Base Call Center Agents
2 weeks ago
Lahore, Punjab, Pakistan Caliber Link Call Center Full timeUK Base Call Center Agents Caliber Link Call Center , Pakistan Apply Only Through Mustakil.com, Pakistan's No.1 Jobs SiteWe are looking for Call Center Agents (Male & Female, Fresher & Experienced) for our UK Campaign in Lahore. If you think you are a perfect fit for this job, then take the leap and change your...
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Call Center Agents
2 weeks ago
Lahore, Punjab, Pakistan Taurus Call Center Co. Ltd. Full timeCall center agents will be responsible for making outbound calls.Provide customer services.Make relevant notes from customer interactions.Follow up on customer calls.QualificationsEducation: Freshers and experienced candidates can apply.Intermediate and bachelor's degrees are preferred.Candidates with call center experience will be preferred, and those who...
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Call Center Staff
2 weeks ago
Lahore, Punjab, Pakistan Call Huts Full timeMale/Female Staff Required on Urgent Basis for NIGHT Shift.Female Staff Preference Night ShiftTimings: 8:00 PM to 5:00 AMWorking Days: Monday to Friday Saturday and Sunday OFFBasic Salary: 18k to 30k (Salaries are mentioned only for freshers)Experienced candidates' salary will be discussed in the interview.Job SpecificationHaving exceptional active listening...
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Call Center Representative
2 weeks ago
Lahore, Punjab, Pakistan Call Matricx Full timeCall Center agent required. Basic salary, Sales Bonus, Sales incentive, and cash promos. Agent of the week and Agent of the month. Freshers and Experienced both can apply.ShiftsEVENING SHIFTTimings: 02:00PM - 10:00PM.NIGHT SHIFTTimings: 09:00PM - 05:00AM.Up to: RS.70,000 per month + Incentives + Commission.Perks and Benefits- Incentives start from first...
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Call Center Representative
2 weeks ago
Lahore, Punjab, Pakistan TrustLink Contact Center Full timeWe are a USA based Call Centre Operating From Lahore Since 2020, working on different campaigns including inbound and outbound.Role DescriptionThis is a full-time on-site role for a Call Centre Representative at TrustLink Contact Center in Lahore. The Call Centre Representative will be responsible for handling customer inquiries, resolving customer issues,...
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Call Center Team Leader
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Title: Call Center Team LeaderWe are seeking an experienced professional to lead our call center team and drive exceptional performance.Key Responsibilities:Lead a team of call center representatives to achieve high performance standards.Evaluate team performance, providing constructive feedback and coaching to drive improvement.Address escalated...
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Call Center Manager
5 days ago
Lahore, Punjab, Pakistan Mighty Five Full timeJob Description:Job Title: Call Center ManagerLocation: Lahore (On-site)Company: Mighty Five LLCIndustry: BPO / Back Office OutsourcingSalary: PKR 100,000 – PKR 150,000 (based on experience)About Us:Mighty Five LLC is a full-service digital agency and BPO firm offering premium back office outsourcing solutions to clients around the world. We are expanding...
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Call Center Team Lead
2 weeks ago
Lahore, Punjab, Pakistan Xcentric Services Full timeAnswering incoming customer calls and responding to inquiries.Providing excellent customer service and resolving customer issues in a timely manner.Explaining our products and services to customers and addressing any questions or concerns they may have.Adhering to all company policies and procedures.Lead and manage a team of call center officers.Provide...
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Customer Support Representative
4 days ago
Lahore, Punjab, Pakistan Taurus Call Center Full timeCustomer Support RepresentativeTaurus Call Center, PakistanTaurus Call Center is hiring for CSR urgentlyResponsibilitiesCall center agents will be responsible for making outbound calls and providing customer services.Follow-up on customer calls.Salary:20k basic in one month probation25k basic after probation30k+ (Including incentives, bonuses,...