Healthcare Navigator

4 days ago

Islamabad, Islamabad, Pakistan beBee Careers Full time
Job Description

Telehealth Specialist

  • We are seeking a highly skilled Telehealth Specialist to join our team.

Key Responsibilities:

  • Conduct virtual consultations with patients via audio/video platforms, providing timely and effective care.
  • Assess patient symptoms, medical history, and provide appropriate nursing guidance, ensuring the best possible outcomes.
  • C coordinate with doctors and specialists for follow-up care or escalations, maintaining seamless communication channels.
  • Educate patients on medication, treatment plans, and preventive care, empowering them to take control of their health.
  • Maintain accurate electronic health records (EHR) and documentation, adhering to strict confidentiality and regulatory standards.
  • Monitor patients with chronic conditions, providing regular follow-up and support to ensure optimal care.
  • Provide emotional support and counseling where needed, demonstrating empathy and compassion in every interaction.
  • Ensure patient confidentiality and compliance with healthcare regulations, upholding the highest standards of integrity.
  • Assist in managing emergencies by providing first-line triage and instructions, staying calm under pressure.
  • Collaborate with the telemedicine team to improve care delivery and workflows, driving innovation and excellence.

Requirements:

  • A valid RN (Registered Nurse) license in Pakistan is essential.
  • A Diploma or Bachelor's Degree in Nursing from a recognized institution is required.
  • Minimum 1–2 years of clinical experience (hospital or primary care preferred) will be considered.
  • Basic computer literacy and familiarity with digital tools (Zoom, WhatsApp, EMR/EHR platforms) is necessary.
  • Strong verbal communication skills in Urdu and basic English are expected.
  • The ability to handle patient consultations virtually with professionalism and empathy is vital.
  • Good decision-making and triage skills for remote patient assessments are necessary.
  • Prior experience in telehealth or online consultation is a plus, but not mandatory.
  • Willingness to be based in or commute to the designated area as required is necessary.

What We Offer:

  • A competitive compensation package that reflects your value to our organization.
  • The opportunity to work with a talented team of healthcare professionals who share your passion for delivering exceptional care.
  • A dynamic and supportive work environment that fosters growth, learning, and innovation.

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