Healthcare Connection Agent

3 days ago

Islamabad, Islamabad, Pakistan beBee Careers Full time

Business Lead Maker

This role requires a blend of excellent communication skills, empathy, and the ability to navigate our database efficiently.

Key Responsibilities:

  • Make outbound calls to citizens across the United States to assess their healthcare needs.
  • Provide information about various healthcare providers and services within our network.
  • Assist individuals in understanding their options and guide them in choosing the most suitable healthcare providers.
  • Schedule appointments and follow up as necessary to ensure successful connections.
  • Update customer information and call details in the database accurately.
  • Meet and strive to exceed the team's weekly and monthly targets.
  • Adhere to all company policies, procedures, and ethical standards.

Required Qualifications:

  • High school diploma or equivalent.
  • Proven experience in a customer service, sales, or telemarketing role is preferred.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Basic computer skills and proficiency in using CRM software.
  • Must be authorized to work in the USA.
  • Competitive salary with performance-based incentives.
  • Opportunities for professional growth and development.

Job Specification:

  • Knowledge of the healthcare industry and different healthcare providers is a plus.
  • Excellent listening and problem-solving skills.
  • Ability to handle rejection and stay motivated.
  • Empathy and patience in dealing with individuals' healthcare concerns.

Benefits:

  • Competitive salary.
  • Performance-based incentives.
  • Opportunities for professional growth and development.

Salary and Benefits:

The salary for this position is competitive and based on performance. In addition to a competitive salary, employees are eligible for performance-based incentives and opportunities for professional growth and development.

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