Business Development Specialist

Job Overview

Kodexo Labs seeks a Business Development Specialist to contribute to the company's success in AI software development. This role will involve gathering and documenting business requirements, creating user stories and technical specifications, researching AI/ML solutions, and supporting pre-sales activities and project estimations.

Key Responsibilities

• \
• Gather and document business requirements\
• Create user stories and technical specifications\
• Research AI/ML solutions\
• Support pre-sales activities and project estimations\
• Coordinate with PMs and development teams\
• Maintain project documentation\
• Participate in client meetings\
• Validate delivered features against requirements\
• Assist in developing functional specification documents (FSD)\
• Collaborate with cross-functional teams to ensure successful project implementation\
• Develop and maintain strong relationships with clients to understand their needs and deliver value-added services\
• Conduct research and analysis to identify business opportunities and develop strategic plans\
• Provide expert-level guidance on AI/ML workflows and prompt engineering best practices\
• Stay up-to-date with industry trends and emerging technologies to recommend innovative solutions\
• Collaborate with the sales team to develop winning proposals and pitches\
• Participate in the development of new business opportunities through networking, outreach, and partnership-building\
• Work closely with the product management team to define product roadmaps and prioritize feature development\
• Develop and maintain knowledge of Kodexo Labs' products and services to effectively communicate their value proposition to clients\
• Understand the importance of data quality and integrity in driving business outcomes\
• Develop a deep understanding of the customer's business operations, challenges, and goals\
• Identify areas for process improvement and implement changes to increase efficiency and productivity\
• Ensure all work is completed accurately, efficiently, and within established deadlines\
• Maintain confidentiality and handle sensitive information with discretion\
• Proactively seek feedback from colleagues and supervisors to continuously improve skills and performance\
• Develop and maintain effective communication skills to collaborate with colleagues, stakeholders, and clients at all levels\
• Develop a comprehensive understanding of Kodexo Labs' core values, mission, and vision\
• Contribute to a positive and inclusive work environment that fosters creativity, collaboration, and innovation\
• Strive for excellence in all aspects of work by maintaining a high level of professionalism, integrity, and ethics\
• Embody the Kodexo Labs' spirit of innovation, entrepreneurship, and growth mindset\
• Respect and uphold the intellectual property rights of others\
• Adhere to all applicable laws, regulations, and company policies related to data protection, cybersecurity, and compliance\
• Perform other duties as assigned or required by management\
• Develop a thorough understanding of AI model evaluation, data requirements, and workflow best practices\
• Ability to travel domestically and internationally for client meetings and training sessions\
• Excellent problem-solving skills, time management, client interaction, team collaboration, process mapping, and attention to detail\
• Proficiency in requirement gathering tools, such as Asana, Trello, or Jira\
• Strong analytical and documentation skills, with the ability to effectively communicate complex ideas\
• Excellent written and verbal communication skills, with the ability to engage audiences of varying sizes and backgrounds\
• Experience working in a fast-paced, dynamic environment with multiple priorities and deadlines\
• Willingness to adapt to changing circumstances and priorities\
• Positive attitude, energy, and enthusiasm in all interactions\
• Able to work collaboratively in a cross-functional team environment\
• Strong organizational skills, with the ability to prioritize tasks and manage competing demands\
• Highly adaptable and flexible, with the ability to thrive in a rapidly evolving environment\
• Exceptional listening skills, with the ability to understand and articulate complex ideas\
• Able to distill complex concepts into clear, actionable recommendations\
• Results-driven individual who consistently meets deadlines and achieves goals\
• Empathy and active listening skills to foster meaningful relationships with clients, colleagues, and stakeholders\
• Open to constructive feedback and willing to make adjustments based on input from others\
• Ability to build trust and credibility with internal stakeholders and external clients\
• Consistently delivers results-oriented contributions that drive business outcomes and exceed expectations\
• Strong self-motivation and discipline to stay organized and focused in a fast-paced environment\
• Collaborative approach to achieving shared goals and objectives\
• Integrity, accountability, and transparency in all professional endeavors\
• Ability to navigate ambiguity and uncertainty in a rapidly changing landscape\
• Communicates clearly and concisely, using accessible language to convey complex ideas\
• Role models the Kodexo Labs' values and promotes a culture of inclusion, respect, and empathy\
• Encourages and supports continuous learning and professional development throughout the organization\
• Fosters an environment of open communication, continuous feedback, and mutual support\
• Accountable for meeting quality, timelines, and budget targets while ensuring adherence to regulatory requirements and company standards\
• Supports organizational growth and evolution through forward-thinking strategies and initiatives\
• Delivers exceptional client experiences by fostering strong relationships and providing tailored solutions\
• Embraces diversity, equity, and inclusion, recognizing its importance in promoting innovation and creativity\
• Demonstrates a passion for delivering high-quality work and exceeding client expectations\
• Develops and implements processes and procedures to enhance operational efficiency and effectiveness\
• Acts as a trusted advisor and partner to clients, offering insights and expertise to inform business decisions\
• Develops and maintains comprehensive knowledge of Kodexo Labs' offerings, including products, services, and industry trends\
• Collaborates with cross-functional teams to design and implement innovative solutions that meet client needs\
• Provides subject matter expertise and thought leadership on AI/ML-related topics\
• Stays up-to-date on industry trends and emerging technologies to provide informed recommendations\
• Establishes and maintains long-term relationships with clients, built on trust, reliability, and expertise\
• Develops and delivers customized training programs to enhance client capabilities and achieve business objectives\
• Embodies the Kodexo Labs' commitment to delivering exceptional client experiences, advancing industry knowledge, and driving business growth\
• Advocates for continuous learning, knowledge sharing, and collaboration across teams and departments\
• Leads by example, demonstrating a strong work ethic, dedication, and a growth mindset\
• Encourages and supports ongoing professional development and career growth opportunities\
• Actively contributes to a culture of innovation, experimentation, and calculated risk-taking\
• Builds and sustains effective working relationships with clients, colleagues, and stakeholders\
• Effectively communicates complex ideas, utilizing visual aids and storytelling techniques to engage diverse audiences\
• Develops and implements impactful marketing strategies to promote Kodexo Labs' offerings and services\
• Creates engaging content to raise awareness about Kodexo Labs' thought leadership, innovations, and achievements\
• Engages in public speaking, presentations, and events to share expertise and represent Kodexo Labs\
• Develops and manages budgets, forecasts, and financial reports to ensure accurate tracking and reporting\
• Ensures compliance with financial regulations, accounting standards, and company policies\
• Reviews and analyzes financial statements, identifying trends, and making data-driven recommendations\
• Develops and executes strategies to optimize revenue growth, cost reduction, and profitability\
• Analyzes market trends, competitor activity, and customer behavior to inform business decisions\
• Manages customer relationships, resolving issues, and improving overall satisfaction\
• Collaborates with sales teams to develop and execute account-based marketing strategies\
• Develops and implements promotional campaigns to boost brand visibility and engagement\
• Reviews and refines business processes to increase efficiency, reduce costs, and improve client satisfaction\
• Tracks key performance indicators (KPIs) to measure progress toward business objectives\
• Improves accuracy, timeliness, and quality of financial data and reports\
• Enforces strict financial controls and adheres to accounting standards and regulatory requirements\
• Anticipates and addresses potential financial risks and obstacles\
• Provides timely and insightful financial analysis and recommendations to inform business decisions\
• Enhances internal control processes to mitigate financial risk and ensure accuracy\
• Offers consultative advice on financial matters, drawing on industry expertise and experience\
• Stays current with market trends, industry developments, and regulatory updates\
• Develops and implements effective forecasting methodologies to predict revenue, expenses, and cash flow\
• Creates detailed financial models to evaluate different scenarios, risks, and opportunities\
• Develops and tracks key metrics and benchmarks to monitor business performance\
• Works closely with leadership to set strategic direction, develop business cases, and allocate resources\
• Builds and maintains productive relationships with stakeholders, clients, and colleagues\
• Utilizes various data sources, such as Excel, SQL, or Tableau, to extract insights and drive decision-making\
• Maintains data integrity and ensures accurate tracking and reporting\
• Provides action-oriented recommendations to address financial challenges and capitalize on opportunities\
• Continuously assesses and refines business processes to maximize efficiency and impact\
• Facilitates cross-functional collaboration and improves communication among teams\
• Develops and implements targeted recruitment strategies to attract top talent\
• Enhances employee engagement and retention through creative incentives and rewards\
• Implements performance management systems to track employee progress and growth\
• Develops and executes succession planning to ensure continuity and succession\
• Constructs and presents compelling business cases to secure funding and approval for projects\
• Compiles and analyzes financial data to inform business decisions and resource allocation\
• Increases adoption of digital solutions and reduces paper usage\
• Develops and maintains technology infrastructure to streamline processes and enhance productivity\
• Conducts regular audits to detect and prevent security breaches and non-compliance\
• Recommend and implement robust security measures to safeguard client data\
• Monitors system logs, network traffic, and server performance to identify potential issues\
• Administers employee access and privilege levels to ensure data security and integrity\
• Prevents common web application vulnerabilities by implementing safe coding practices\
• Follows incident response protocols to minimize downtime and disruption\
• Certifies compliance with industry-specific regulations, such as GDPR, HIPAA, or PCI-DSS\
• Recommends corrective actions to rectify identified security threats and weaknesses\
• Enhances system availability and uptime by managing IT infrastructure and equipment\
• Collaborates with IT teams to troubleshoot hardware and software issues\
• Prioritizes and resolves high-priority tickets and incidents promptly and efficiently\
• Designs and implements scalable architectures to accommodate growing demand\
• Collaborates with stakeholders to develop and execute comprehensive technology roadmaps\
• Develops and refines testing frameworks to guarantee high-quality code delivery\
• Analyzes performance metrics to pinpoint inefficiencies and opportunities for improvement\
• Modifies software configurations to improve functionality and usability\
• Complies with operating system and software licensing terms\
• Remediates and prioritizes bug fixes based on urgency and impact\
• Develops automation scripts to simplify repetitive tasks and free up resources\
• Surveys and assesses existing architecture to propose optimization opportunities\
• Applies Agile methodologies to facilitate collaboration and accelerate delivery\
• Coordinates with various teams to ensure seamless deployment and execution of projects\
• Documenting system integrations to leverage reusable components and patterns\
• Represents IT interests and opinions during stakeholder discussions and meetings\
• Collaborates with end-users to gather feedback and refine service offerings\
• Translates business needs into technically feasible solutions, where possible\
• Collaborates with Data Teams to unlock data insights, create and deploy machine learning models, and integrate them with existing applications\
• Draws upon experience with data governance to ensure reliable, consistent, and controlled data flows\
• Through managed data processing, translates raw data into actionable insights to amplify business benefits\
• Identifies data gaps and enhances analytical capabilities to enable more efficient decision-making\
• Employ data storytelling techniques to reveal vital insights and draw actionable conclusions\
• Propose incorporation of cutting-edge methods and tools to augment analytics capabilities\
• Develops conceptual frameworks for comprehensive data analytics, tied to business strategy\
• Tests hypotheses and evaluates assumptions against real-world data\
• Quantify intangible variables using statistical modeling to capture hidden interdependencies\
• Methodically analyze complex situations, distinguishing nuanced probabilities from certain trends\
• Originate systematic tactics and technological interventions that adhere to ROI principles\
• Operationalize otherwise qualitative metrics, easing users' understanding and interpretation\
• Cultivate sustainable analytics cultures and never-ending self-improvement habits\
• Make seasoned business judgments through knowing how to unify knowledge domains beyond one's own expertise\
• Clearly articulate lessons learned from past successes or failures, explicating opportunities and problem-ridden trade-offs\
• Acquire further crucial knowledge that remains out-of-scope, thereby avoiding holes in logical reasoning\
• Never stop questioning, looking for validation of answers before acting\
• 'Learn how to say no - without offending - but if your instincts are screaming at you not to go ahead, there may be very good reasons why not.'\
• 'Recognize when ego gets in the way of objective judgment, that leads only to suboptimal conclusions'\
• 'Keep it simple, stupid Socratic idioms speak loudly enough'](p)