Retail Store Operations Leader

5 hours ago

Lahore, Punjab, Pakistan beBeeManagement Full time 500,000 - 1,000,000
Operations Manager Job Description

Serve customers and manage staff while maintaining store visibility and environment.

Key Responsibilities
  • Train and develop sales staff by reviewing product knowledge and sales communication, fostering growth and improvement in team performance.
  • Evaluate staff performance, identify learning needs with the Regional Sales Manager or Operations Manager, and implement strategies for employee development.
  • Maintain attendance and implement effective time management for store staff, ensuring optimal productivity and efficiency.
Store Operations
  • Analyze competition and trends to gather information on style, quality, and prices of competitive merchandise, staying ahead in the market.
  • Attract customers by highlighting product benefits, following display guidelines, and creating visually appealing displays that showcase products effectively.
  • Promote sales by demonstrating products and answering customer questions, providing excellent service and building customer loyalty.
Inventory Management
  • Maintain inventory levels by checking stock and anticipating customer demand, ensuring accurate forecasting and minimizing losses.
  • Prepare reports by collecting and analyzing data for internal audit, providing insights into business performance and driving strategic decisions.
Cash Handling
  • Manage cash counter transactions efficiently, maintaining high standards of accuracy and security.
  • Daily deposit sales, ensuring timely and secure financial processing.
Requirements

· Master's degree or 4 years of Bachelor's in Business Administration.
· 1-2 years of experience in retail industry (Masters).
· 2-3 years of experience in retail industry (Bachelors).
· Supply Chain Management skills.
· Customer Service and Selling Skills.
· Effective verbal and written communication skills.
· Attention to detail and ability to meet deadlines.
· Presentation and Interpersonal Skills.
· ERP knowledge.
· Team Working and Team Leading Skills.
· Proficient in Microsoft Office: Word, Excel.

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