
Cloud-Enabled Telephony Specialist
5 days ago
Job Description:
We are seeking an experienced VoIP Engineer to join our team.
Key Responsibilities:
- Design, develop, and deploy VoIP solutions using Asterisk-based PBX, VoIP, and cloud-enabled UCaaS technology.
- Maintain and troubleshoot complex VoIP networks, ensuring optimal voice quality and reliability.
- Collaborate with cross-functional teams to integrate VoIP solutions with other systems and applications.
- Develop and maintain documentation for VoIP solutions, including configuration files, network diagrams, and user guides.
- Stay up-to-date with industry trends and emerging technologies, applying new knowledge to improve existing solutions.
- Provide exceptional customer support, responding to queries and resolving issues promptly.
- Participate in code reviews and contribute to the development of best practices for VoIP engineering.
- Assist in the creation and implementation of testing strategies for VoIP solutions.
- Contribute to the improvement of overall VoIP architecture, identifying areas for optimization and proposing improvements.
- Support the integration of VoIP solutions with third-party systems and services.
- Participate in ongoing training and professional development to enhance technical skills and knowledge.
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