
Debt Resolution Manager
2 days ago
Job Description: Debt Resolution Manager
About the RoleA Debt Resolution Manager plays a pivotal role in resolving outstanding debts by developing and implementing strategic plans. This includes engaging with debtors, negotiating payment terms, and ensuring timely resolution of customer complaints.
This position requires strong organizational skills, enabling the individual to prioritize tasks effectively and meet deadlines. The ability to build rapport with debtors and communicate effectively is essential in achieving successful debt resolution outcomes.
Key Responsibilities- Develop and execute strategies for resolving outstanding debts.
- Interact with debtors to negotiate payment terms.
- Address customer complaints and concerns.
- Negotiate payment deadlines and structures.
- Establish trust with debtors through transparent communication.
- Identify areas for process improvement and propose solutions.
- Effective negotiation and persuasion skills.
- Proficiency in computer software applications.
- Familiarity with MS Office (Basic level).
- Excellent teamwork and collaboration skills.
- Proven experience in meeting targets and deadlines.
- Strong interpersonal and communication skills.
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