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Customer Service Representative

1 week ago

Islamabad, Islamabad, Pakistan Three Percent Pakistan Full time

Company Overview:

Three Percent Pakistan is a leading provider of telecommunications services, committed to delivering exceptional customer experiences through its team of skilled professionals.

About the Role:

The Customer Service Representative plays a vital role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing support related to our products and services.

Responsibilities:

  1. Customer Interaction: Engage with customers to understand their needs, provide solutions, and ensure a positive experience.
  2. Issue Resolution: Resolve customer complaints and issues in a timely and professional manner.
  3. Product and Service Knowledge: Stay up-to-date on our products and services to effectively address customer queries.

Key Benefits:

We offer a competitive compensation package, including monthly performance bonuses and titles. Our punctuality bonus program rewards employees for meeting deadlines and demonstrating reliability.

Requirements:

We encourage both fresh and experienced candidates to apply. A strong passion for delivering excellent customer service is essential for success in this role.