
Global Employee Experience Coordinator
1 week ago
The Global Employee Experience Coordinator is responsible for coordinating the onboarding experience for new employees globally. This includes managing the background check process, ensuring compliance with company policies and regulations, and providing training and support to new hires. The ideal candidate will have a proven track record of delivering exceptional customer service, with a strong focus on process improvement and attention to detail. As a key member of our Human Resources team, you will play a critical role in shaping the employee experience and driving business outcomes.
Main Responsibilities:
- Cultivate a collaborative working environment that supports knowledge sharing and effective team capacity.
- Oversight of background policies and processes, including writing and management of policy and adjudication practices.
- Define and maintain background requirements for creation of background packages in partnership with upper management, Legal, and P&C Partners.
- Manage background check escalations and decision review in partnership with upper management and Legal.
- Create and drive individual team service level agreements, objectives, and expectations that align with overall division and Company goals.
Requirements and Qualifications:
- 7-10 years of work experience, including a minimum of 4 years HR experience and 2 years in a managerial or related role.
- Bachelor's degree in HR/business/related field or equivalent work experience.
- Exceptional communication and customer service skills, capable of conveying complex information clearly at all levels.
- Highly motivated and self-starter with a fast-paced approach to work.
- Solid understanding and experience with HR Systems (Workday, ServiceNow, etc.) and ability to learn and understand various computer systems.
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