Accounting Customer Support Specialist

2 days ago

Sahiwal, Punjab, Pakistan beBeeCustomerService Full time 3,200,000 - 4,200,000
Job Opportunity

A leading accounting services company seeks a seasoned professional to provide exceptional customer support and technical assistance with accounting inquiries.

Key Responsibilities
  • Respond to inbound calls and proactively engage clients via outbound calls to address their accounting concerns.
  • Document interactions with clients in CRM systems for efficient issue resolution and accurate record-keeping.
  • Collaborate closely with team members to resolve complex issues and ensure high levels of client satisfaction.
Required Skills and Qualifications
  • At least one year of experience in call centers or customer-facing roles, preferably in accounting or finance.
  • Strong verbal and written communication skills; excellent English language proficiency is essential.
  • Proficiency in MS Office (Excel) and CRM software applications.
  • Ability to work independently and prioritize tasks effectively.
Additional Information

This role requires flexibility with working hours, including evening shifts. The ideal candidate will be committed to delivering outstanding service and contributing to the success of the team.

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