Evening Customer Support Specialist
2 days ago
Fresh graduates with a degree in Business, Accounting, Finance, or a related field are encouraged to apply for this challenging role.
Job Overview:This key customer service position involves working as an Evening Customer Services Representative. Our team delivers tailored solutions in the accounting industry, ensuring client satisfaction and loyalty through effective communication and support.
Key Responsibilities:- Manage customer inquiries via phone, email, and chat.
- Assist clients with account-related questions and issues.
- Provide information about our services and pricing.
- Maintain detailed records of customer interactions.
- Collaborate with team members to resolve complex issues.
- Ensure a positive experience for clients and encourage their loyalty.
- Strong communication skills, both written and verbal.
- Proficient in Microsoft Office and basic accounting concepts.
- Ability to work independently and in a team-oriented environment.
- Strong problem-solving abilities and attention to detail.
- Time management skills to handle multiple inquiries efficiently.
In a dynamic and supportive environment that fosters growth and development, we offer a range of opportunities for motivated individuals who want to make a real difference in their careers.
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