Patient Service Representative

1 week ago


Lahore, Punjab, Pakistan HR POD - Hiring Talent Globally Full time

We are looking for a skilled Patient Service Representative to join our team at HR POD - Hiring Talent Globally.

About the Role

This is a unique opportunity to work in a fast-paced environment, handling inbound and outbound patient calls with professionalism and empathy.

As a Patient Service Representative, you will be responsible for addressing patient inquiries about billing, payments, and insurance claims, while also communicating effectively with insurance companies and other stakeholders.

Responsibilities
  • Manage patient interactions with courtesy and respect.
  • Provide clear and concise information regarding billing and payment procedures.
  • Educate patients on their financial responsibilities and available payment options.
  • Maintain accurate records of all interactions in our billing system.
Requirements

To be successful in this role, you should have a minimum of 3 years of experience in customer service within the medical billing industry.

You must possess strong verbal and written communication skills, as well as familiarity with healthcare billing terminology and insurance processes.

Able to multitask and resolve issues efficiently, you will be an asset to our team.

Compensation

The estimated annual salary for this position is $**,***, based on industry standards and market conditions.



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