Patient Service Representative
1 week ago
We are looking for a skilled Patient Service Representative to join our team at HR POD - Hiring Talent Globally.
About the RoleThis is a unique opportunity to work in a fast-paced environment, handling inbound and outbound patient calls with professionalism and empathy.
As a Patient Service Representative, you will be responsible for addressing patient inquiries about billing, payments, and insurance claims, while also communicating effectively with insurance companies and other stakeholders.
Responsibilities- Manage patient interactions with courtesy and respect.
- Provide clear and concise information regarding billing and payment procedures.
- Educate patients on their financial responsibilities and available payment options.
- Maintain accurate records of all interactions in our billing system.
To be successful in this role, you should have a minimum of 3 years of experience in customer service within the medical billing industry.
You must possess strong verbal and written communication skills, as well as familiarity with healthcare billing terminology and insurance processes.
Able to multitask and resolve issues efficiently, you will be an asset to our team.
CompensationThe estimated annual salary for this position is $**,***, based on industry standards and market conditions.
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Customer Service Representative
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Patient Advocate and Billing Specialist
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Multilingual Support Specialist
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