Customer Service Representative

1 month ago


Lahore, Punjab, Pakistan HR POD - Hiring Talent Globally Full time

At HR POD, we are seeking a highly skilled Customer Service Representative to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service in the medical billing industry.

Estimated Salary: $65,000 per year

Job Description

We are looking for a candidate with a minimum of 3 years of experience in customer service within the medical billing industry. The ideal candidate will have strong verbal and written communication skills, as well as familiarity with healthcare billing terminology and insurance processes.

The successful candidate will be responsible for managing inbound and outbound patient calls with professionalism and empathy, addressing patient inquiries about billing, payments, and insurance claims, communicating effectively with insurance companies and other stakeholders, educating patients about their financial responsibilities and payment options, and maintaining accurate records of all interactions in the billing system.

Key Responsibilities
  • Manage patient calls and resolve issues efficiently
  • Communicate effectively with patients, insurance companies, and other stakeholders
  • Educate patients about their financial responsibilities and payment options
  • Maintain accurate records of all interactions in the billing system
What We Offer

As a Customer Service Representative at HR POD, you will have the opportunity to work in a dynamic and fast-paced environment, where you will be able to utilize your skills and experience to make a real difference in the lives of our patients.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.



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