IT Service Promoter

5 days ago


Lahore, Punjab, Pakistan Wali Systems Full time

About This Role:

We are seeking an IT Service Promoter to join our team at Wali Systems (Pvt) Limited.

Key Responsibilities:

  • Educate customers about product offerings and services to enhance their online presence and provide exceptional customer service.
  • Foster strong customer relationships by following up on initial sales contacts via phone or email.
  • Maintain high levels of productivity to consistently meet organizational monthly sales targets.
  • Stay up-to-date with product information to provide accurate answers to customer inquiries.

Requirements:

  1. At least one year of experience in Telesales or Sales and Marketing within a fast-paced environment.
  2. Strong customer service and telesales skills are necessary for success.
  3. Proficiency in web-based applications, Microsoft Windows, and Microsoft Office suite is required.
  4. Good organizational skills and the ability to multitask and prioritize are essential.
  5. The ability to handle sensitive client information confidentially is crucial.
  6. Effective problem-solving and decision-making skills are necessary.
  7. Candidates must be able to work independently with minimal supervision.
  8. Excellent English speaking skills, preferably with a North American accent, are required.
  9. A professional attitude and excellent temperament are essential for this role.
  10. This position requires flexibility to work night shifts to accommodate clients in the US East coast time zone.

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