
IT Service Promoter
5 days ago
About This Role:
We are seeking an IT Service Promoter to join our team at Wali Systems (Pvt) Limited.
Key Responsibilities:
- Educate customers about product offerings and services to enhance their online presence and provide exceptional customer service.
- Foster strong customer relationships by following up on initial sales contacts via phone or email.
- Maintain high levels of productivity to consistently meet organizational monthly sales targets.
- Stay up-to-date with product information to provide accurate answers to customer inquiries.
Requirements:
- At least one year of experience in Telesales or Sales and Marketing within a fast-paced environment.
- Strong customer service and telesales skills are necessary for success.
- Proficiency in web-based applications, Microsoft Windows, and Microsoft Office suite is required.
- Good organizational skills and the ability to multitask and prioritize are essential.
- The ability to handle sensitive client information confidentially is crucial.
- Effective problem-solving and decision-making skills are necessary.
- Candidates must be able to work independently with minimal supervision.
- Excellent English speaking skills, preferably with a North American accent, are required.
- A professional attitude and excellent temperament are essential for this role.
- This position requires flexibility to work night shifts to accommodate clients in the US East coast time zone.
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