
Debt Recovery Specialist
4 days ago
We are seeking a skilled Debt Recovery Specialist to join our team. As a key member of our team, you will be responsible for recovering owed money by planning and implementing effective strategies.
Your primary objective will be to contact debtors and guide them through the payment process. This will involve handling customers' queries or complaints, negotiating payoff deadlines and payment plans, and building trust with debtors.
To achieve this goal, you will need to identify gaps in the system and recommend solutions that improve our recovery processes. Your excellent negotiation and persuasion skills, combined with your ability to work effectively under pressure, make you an ideal candidate for this role.
In addition to your technical skills, you should possess strong communication and interpersonal skills, enabling you to build strong relationships with both internal stakeholders and external clients.
We offer a dynamic and supportive work environment, where you can grow and develop your career. If you are a motivated and results-driven individual looking for a new challenge, we would love to hear from you.
- Key Responsibilities:
- Recover owed money through effective planning and implementation of strategies
- Contact debtors and guide them through the payment process
- Handle customers' queries or complaints
- Negotiate payoff deadlines and payment plans
- Build trust with debtors
- Identify gaps in the system and recommend solutions
- Develop and maintain strong relationships with internal stakeholders and external clients
Requirements:
- Education: Bachelor's degree in Business Administration, Finance, or related field
- Skills: Excellent negotiation and persuasion skills, Strong communication and interpersonal skills, Ability to work effectively under pressure, Computer Literacy, MS Office (Basic)
- Experience: 1+ years in a similar role
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