Network Support Technician

About this Job:

The IT Technician is responsible for ensuring the smooth operation and maintenance of all networks, hardware, and communication systems within the organization. This role plays a critical part in setting up and managing IT infrastructure, supporting end-users, maintaining system documentation, and adhering to safety and compliance protocols.

Responsibilities:

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2. Installation, configuration, and maintenance of wired and wireless network devices.">
3. Setup and configuration of desktops, laptops, printers, scanners, video conferencing systems, and peripheral devices.">
4. Management of CCTV surveillance systems, including cameras, NVRs/DVRs, and monitoring tools.">
5. Installation and management of IP-based telephone systems.">
6. Monitoring of IT hardware, internet connections, and network devices.">
7. Management of the IT Service Desk ticketing system.">
8. Troubleshooting of technical issues related to hardware, software, and networks.">
9. Maintenance of IT asset records.">
10. Development of system documentation.">
11. Compliance with HSE regulations and company policies.">

Requirements:

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• Bachelor's degree in Computer Science, IT, Electronics, Electrical, or an equivalent field with at least 3+ years of relevant experience.">
• Alternatively, DAE in IT, Telecom, or Electronics with at least 5+ years of relevant experience.">
• Previous experience working in Oil & Gas fields or rigs is highly valued.">
• CCNA/HCNA, NSE-4 training courses or certifications are preferable.">
• Hands-on experience with UBNT network / Wi-Fi equipment & Sophos Firewalls.">
• Good knowledge of Active Directory, DHCP, DNS, NMS, FTP & File Servers.">
• Strong communication skills and a hardworking aptitude to ensure effective task management and dedication to work.">

Working Conditions:

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• This is a contract position with a rotation schedule of 45 days on and 15 days off.">
• The ideal candidate will be based in a field area.">