Sales and Customer Engagement Manager

24 hours ago


Lahore, Punjab, Pakistan Rising Tech Solutions Full time

Job Summary:

We are seeking an experienced Customer Relations Officer (CRO) to join our call center team and drive sales and customer retention through excellent customer service and support.

Key Accountabilities:

  • Meet and exceed daily, weekly, and monthly sales targets and KPIs.
  • Provide exceptional customer service and support through various communication channels.
  • Resolves customer complaints and issues promptly to ensure high satisfaction.

Requirements:

  • Minimum 2+ years of experience in call center roles, specifically in Energy and Home Warranty campaigns.
  • Educational requirement: Intermediate (or equivalent).
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities with a customer-centric approach.

Work Environment:

  • Fast-paced, night-shift environment.
  • Dynamic and supportive team.
  • Opportunities for professional development and growth.

Job Type: Full-time

Pay: Competitive



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