Customer Service Professional
3 days ago
About Our Organization:
We are a leading provider of IT Solutions and Automation Systems Integration. Our commitment to innovation and customer satisfaction drives our success.
Job Opportunity:
We seek an Experienced Customer Service Representative to handle client interactions, resolve queries, and maintain strong customer relationships.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and face-to-face interactions.
- Provide accurate information regarding products and services.
- Resolve customer complaints efficiently and professionally.
- Coordinate with internal departments to ensure timely support.
- Maintain logs and records of customer interactions.
Requirements:
- Bachelor's degree in Business Administration or a related field.
- Prior experience in customer service is preferred.
- Excellent verbal and written communication skills.
- Strong interpersonal and problem-solving abilities.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and development.
Working Conditions:
- Full-time position
- 75% travel required
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