Client Relations Representative

5 days ago


Rawalpindi Cantonment, Pakistan Lead Incorporation Full time
Job Description
At Lead Incorporation, we are looking for a dedicated and results-driven Customer Support Representative to join our team. As the primary point of contact for our customers, you will play a vital role in ensuring their satisfaction and loyalty.

Key Accountabilities:
  1. Respond to customer inquiries in a timely and professional manner.
  2. Resolve customer complaints and concerns efficiently.
  3. Collaborate with team members to ensure seamless support and meet client needs.

Requirements:
  1. Previous experience in customer service is preferred but not mandatory.
  2. Excellent communication skills in English.
  3. Strong problem-solving abilities and analytical thinking.
  4. Ability to multitask and manage time effectively.
  5. Proficiency in using CRM tools and other customer service software is beneficial.
  6. Education: A Bachelor's degree or equivalent is preferred.
  7. Must be willing to work on-site at Bahria Phase 7, Rawalpindi.
  8. Flexibility to work shifts, including weekends and public holidays, if needed.


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