
Taxi Service Representative
5 days ago
Hiring experienced Customer Service Representatives to work for a Taxi Company based in the United Kingdom. We are seeking highly skilled professionals who can handle inbound calls and bookings with ease.
Job Responsibilities:
- Answering inbound calls and providing excellent customer service to clients.
- Taking airport and local taxi bookings over the phone, email, or online and inputting data accurately into the software provided by the clients.
- Booking jobs and dispatching them on time according to the company's procedure.
- Providing price quotations to customers and responding to their inquiries promptly and professionally.
- Liaising with clients, colleagues, and drivers to ensure smooth operations and provide a positive brand image.
- Creating organized execution of daily tasks assigned by the company and ensuring punctuality and reliability as per shift requirements.
Requirements:
- UK returnees would be preferred for this role.
- Fluent English speaking and writing skills required (preferably British English).
- Shift timings are rotating and you are expected to work on a ROTA.
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