Experienced VoIP System Engineer Needed

1 week ago

Islamabad, Islamabad, Pakistan beBee Careers Full time
Job Title: Experienced VoIP System Engineer Needed

Seeking an experienced VoIP system engineer with a solid understanding of Asterisk, Free PBX, Vicidial, and their associated protocols. As a key member of our team, you will be responsible for the installation, configuration, troubleshooting, and maintenance of VoIP software platforms.

Your expertise in both back-end and front-end processes of these systems will be instrumental in delivering top-notch VoIP services to global call centers.

Responsibilities:

Install, configure, and maintain Asterisk, Free PBX, Vicidial, and other VoIP software platforms.

  • Troubleshoot and resolve issues related to system functionality, call quality, and network connectivity.
  • Monitor system performance and proactively identify and address potential bottlenecks or vulnerabilities.
  • Collaborate with cross-functional teams to integrate VoIP systems with existing infrastructure and applications.
  • Provide technical support and guidance to internal teams and clients, assisting with inquiries, problem resolution, and system enhancements.
  • Conduct regular system audits and apply necessary updates, patches, and security measures.
  • Ensure compliance with industry standards and best practices for VoIP systems and protocols.
  • Stay up-to-date with the latest advancements in VoIP technology and recommend improvements or optimizations to enhance system performance and reliability.
Requirements:

Proven experience as a VoIP system engineer or similar role, with a strong focus on Asterisk, Free PBX, and Vicidial.

  • In-depth knowledge of VoIP protocols (SIP, RTP, TCP/IP) and experience with codec selection and transcoding.
  • Proficiency in Linux operating systems, including system administration and command-line interface.
  • Familiarity with telephony concepts, call routing, IVR systems, and call center technologies.
  • Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex system issues.
  • Experience in network configuration, routing, and firewall rules pertaining to VoIP systems.
  • Excellent communication and interpersonal skills to effectively collaborate with team members and clients.
  • Ability to work in a fast-paced environment, manage multiple priorities, and meet deadlines.
  • Relevant certifications (e.g., Asterisk Certified Professional, FreePBX Certified, VICIdial Certified) are a plus.

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