
Telecommunications Specialist
1 week ago
We are seeking a highly skilled and experienced VoIP Systems Engineer to join our team at a leading provider of VoIP services. As a VoIP Systems Engineer, you will be responsible for the installation, configuration, troubleshooting, and maintenance of Asterisk, Free PBX, Vicidial, and related VoIP software platforms.
Key Responsibilities:- Install, configure, and maintain Asterisk, Free PBX, Vicidial, and other VoIP software platforms.
- Troubleshoot and resolve issues related to system functionality, call quality, and network connectivity.
- Monitor system performance and proactively identify and address potential bottlenecks or vulnerabilities.
- Collaborate with cross-functional teams to integrate VoIP systems with existing infrastructure and applications.
- Provide technical support and guidance to internal teams and clients, assisting with inquiries, problem resolution, and system enhancements.
- Conduct regular system audits and apply necessary updates, patches, and security measures.
- Ensure compliance with industry standards and best practices for VoIP systems and protocols.
- Proven experience as a VoIP Systems Engineer or similar role, with a strong focus on Asterisk, Free PBX, and Vicidial.
- In-depth knowledge of VoIP protocols (SIP, RTP, TCP/IP) and experience with codec selection and transcoding.
- Proficiency in Linux operating systems, including system administration and command-line interface.
- Familiarity with telephony concepts, call routing, IVR systems, and call center technologies.
- Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex system issues.
- Experience in network configuration, routing, and firewall rules pertaining to VoIP systems.
- Excellent communication and interpersonal skills to effectively collaborate with team members and clients.
A competitive salary package, excellent benefits, and opportunities for career growth and development in a dynamic and challenging environment.
This is an exciting opportunity for a skilled VoIP professional to make a real impact and contribute to delivering top-notch VoIP services to clients worldwide.
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