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Service Desk Associate

1 week ago

Lahore, Punjab, Pakistan Abacus Full time

We are looking for a highly skilled Service Desk Associate to join our team at Abacus. Key responsibilities include:

  • Responding to customer inquiries and resolving their issues efficiently.
  • Building strong relationships with customers to enhance service delivery.
  • Communicating with customers to resolve issues and provide updates.
  • Ensuring a positive customer experience by maintaining regular communication and resolving issues promptly.

Key Skills and Qualifications:

  • Excellent communication and interpersonal skills to interact with customers effectively.
  • Ability to work collaboratively as part of a team.
  • Strong problem-solving skills to resolve complex customer issues efficiently.

Work Arrangements:

Flexible working timings (5 days a week) according to US/UK time zones.

Access to medical facilities.