Process Innovation Manager

9 hours ago


Lahore, Punjab, Pakistan easypaisa Bank Limited Full time
Job Description

Easypaisa Bank Limited is seeking an experienced professional to lead its digital transformation efforts. The ideal candidate will have expertise in developing digital process flows, lending product/channel development, and process flow automation.

Key Responsibilities:

  1. Develop and implement transformation programs to support the bank's strategic objectives.
  2. Collaborate with cross-functional teams to improve digital process flows and deliver completely digitized customer journeys.
  3. Transform back-office processes to make them paperless, increasing operational efficiency.
  4. Ensure compliance with regulatory requirements, including approvals for business plans and budgets.
  5. Plan and implement technology solutions to facilitate digitalized customer journeys and bank processes.
  6. Support line managers in managing departmental governance/coordination between stakeholders.
  7. Generate channel analysis, insights, and related reports to enhance channel capabilities.


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