Client Experience Specialist

1 week ago


Lahore, Punjab, Pakistan beBee Careers Full time

As a Customer Service Specialist, you will be responsible for delivering outstanding customer service and technical support.

Key Accountabilities:
  • Offer superior customer service and technical assistance via multiple channels.
  • Respond promptly to customer inquiries and issues.
  • Identify and resolve technical problems with our services.
  • Decide when to refer complex issues to colleagues for further assistance.
  • Record and monitor customer interactions according to our protocols.
  • Collect feedback from customers and propose enhancements to our services.
  • Engage in ongoing professional growth to remain current on new products.
  • Cultivate teamwork among departments to ensure seamless customer experiences.
  • Exceed customer satisfaction targets consistently.
Our Benefits:
  • Competitive Salary Package.
  • EOBI.
  • Provident Fund.
  • Performance-based Incentives.
  • Appreciation-based Rewards.
  • Regular Salary Increments.


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