Help Desk Specialist

17 hours ago

Bahawalpur, Punjab, Pakistan Sapphire farm services Pvt Ltd Full time

We're seeking a skilled Network Services Engineer to join our team at Sapphire Farm Services Pvt Ltd. In this role, you will be responsible for configuring and troubleshooting our product to resolve customer technical issues.

About the Role
  • Configure and troubleshoot software and hardware to resolve technical issues
  • Provide technical support to customers, either via phone, email, or in-person
  • Work closely with sales and customer success teams to ensure seamless customer experience
  • Maintain accurate records of customer interactions and technical support activities

Requirements:

  • 2+ years' experience in technical support or related field
  • Strong understanding of networking concepts and protocols
  • Excellent written and verbal communication skills

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package

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