Customer Relationship Manager

3 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
Customer Interaction Specialist

This role offers a chance to work in a fast-paced environment where no two days are the same.

Responsibilities:
  1. Answer customer calls and respond to their inquiries in a professional and courteous manner.
  2. Provide detailed information about our banking products and services, highlighting their features and benefits.
  3. Process customer transactions, ensuring accuracy and efficiency.
  4. Resolve customer complaints and issues in a timely and satisfactory manner.
  5. Collaborate with other teams to enhance customer satisfaction and operational efficiency.
  6. Stay updated with product knowledge and procedural changes through regular training and updates.
  7. Maintain accurate records of customer interactions and transactions.
  8. Identify areas for improvement and contribute to process enhancements.


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