
IT Support Professional
2 days ago
The Service Desk Executive will play a vital role in providing IT support and assistance to internal employees, ensuring the smooth operation of IT systems on a daily basis.
Key Requirements:- 1-2 years of IT support experience on Microsoft Platforms (e.g. Azure, Microsoft365 complete suite, Windows 11, Exchange Online, Teams, SharePoint Online, Microsoft Intune).
- Good understanding and hands-on experience with network connectivity (i.e. VPN and Citrix), IT Security, IT Architecture, and Infrastructure.
- Experience in incident handling processes, troubleshooting incidents, and problems for end users' software/hardware in a cross-functional team environment.
- Good understanding and experience of ITIL framework.
- Knowledge of KPIs and SLAs with hands-on experience in ticket and trends analysis.
- Customer service oriented with excellent communication skills in English (both written and oral) and a positive customer-centric attitude.
- Excellent analytical and problem-solving skills.
- Sense of urgency and self-motivation; ability to work under pressure and meet deadlines.
- Experience within IT development, outsourcing, and offshore delivery organizations with Shared Service deliveries.
- Team player, but also analytical and able to work individually and independently.
-
Technical Support Professional
3 days ago
Islamabad, Islamabad, Pakistan Professional Systems (Pvt) Ltd Full timeProfessional Systems (Pvt) Ltd is a leading provider of technical solutions and services. As a Jr. Customer Support Engineer, you will play a critical role in delivering exceptional customer experiences.Job Description:Provide technical support and assistance to customers in the Islamabad region via phone, email, or in-personCollaborate with cross-functional...
-
Customer Support Professional
5 days ago
Islamabad, Islamabad, Pakistan Focus IT Services Full timeJob DescriptionWe are seeking experienced Customer Service Specialists to provide exceptional customer support and drive satisfaction.Key Responsibilities:Address customer inquiries, resolve issues, and provide product/service information.Foster high customer satisfaction and retention rates through proactive communication and issue resolution.Maintain...
-
Sales Support and Operations Executive
4 days ago
Islamabad, Islamabad, Pakistan People (Professional Employers Pvt Ltd) Full timeJob Details:People (Professional Employers Pvt Ltd) seeks a highly motivated and experienced Sales Support and Operations Executive to join our team. The ideal candidate will have a strong background in sales and customer support, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Lead the...
-
Customer Support Team Manager
10 hours ago
Islamabad, Islamabad, Pakistan People (Professional Employers Pvt Ltd) Full timeCustomer Support Team ManagerWe are seeking an experienced customer support team manager to join our team at People (Professional Employers Pvt Ltd). As a key member of our sales support team, you will be responsible for overseeing the team and ensuring that customers receive exceptional service.The ideal candidate will have a strong background in sales and...
-
Engineering Support Technician
5 days ago
Islamabad, Islamabad, Pakistan Professional Systems (Pvt) Ltd Full timeJob SummaryProfessional Systems (Pvt) Ltd is seeking a highly motivated Engineering Support Technician to join its Service Department.The ideal candidate will possess a DAE- Electronics degree from a recognized institution and have excellent communication and interpersonal skills.This role requires frequent travel within the Islamabad/Rawalpindi region,...
-
Technical Support Specialist
5 days ago
Islamabad, Islamabad, Pakistan Professional Systems (Pvt) Ltd Full timeJob DescriptionProfessional Systems (Pvt) Ltd, a rapidly expanding company, is seeking a Technical Support Specialist for its Service Department.The ideal candidate will possess a DAE- Electronics degree from a recognized institution and have excellent communication and interpersonal skills.A background in scientific or analytical equipment can be...
-
Support Professional
5 days ago
Islamabad, Islamabad, Pakistan Webicosoft Full timeAbout the RoleWe are looking for a talented Support Professional to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients.Responsibilities:Carefully handle customer calls to ensure a positive experience.Record customer interactions in a thorough and accurate manner.Follow up on...
-
Leadership Position
10 hours ago
Islamabad, Islamabad, Pakistan People (Professional Employers Pvt Ltd) Full timeJob DescriptionWe are looking for an experienced sales team lead to join our team at People (Professional Employers Pvt Ltd). As a key member of our sales support team, you will be responsible for leading the team to achieve its targets and delivering exceptional customer service.The ideal candidate will have a strong background in sales and customer...
-
Engineering Support Services
3 days ago
Islamabad, Islamabad, Pakistan Professional Systems (Pvt) Ltd Full timeWe are looking for a skilled Jr. Customer Support Engineer to join our team at Professional Systems (Pvt) Ltd in the Islamabad region.Job Description:Provide technical support and assistance to customers in the Islamabad region via phone, email, or in-personCollaborate with cross-functional teams to resolve complex issues and improve overall customer...
-
Financial Support Professional
5 days ago
Islamabad, Islamabad, Pakistan S&P Global, Inc. Full timeS&P Global, Inc. is a leading provider of essential intelligence for business leaders and professionals. We are seeking an experienced Financial Support Professional to join our team.Job DescriptionThe Financial Support Professional will be responsible for providing high-quality support to clients across various regions. This includes responding to client...
-
Global Sales and Support Director
4 days ago
Islamabad, Islamabad, Pakistan People (Professional Employers Pvt Ltd) Full timeRole Overview:The Sales Support and Operations Executive will be responsible for leading the Sales Support team to drive business growth. Key responsibilities include developing and implementing sales strategies, managing partnerships, and ensuring high customer satisfaction and quality standards.Key Responsibilities:Develop and implement sales strategies to...
-
Senior Leader Sales and Support Team
5 days ago
Islamabad, Islamabad, Pakistan People (Professional Employers Pvt Ltd) Full timeRole OverviewThe Sales and Support Team Lead will engage directly with clients to resolve issues, ensure their satisfaction, and build lasting relationships. You will also manage partnerships and support services as required, ensuring smooth communication and collaboration.QualificationsBachelor's or Master's degree in Business Administration with a focus on...
-
Support Professional
5 days ago
Islamabad, Islamabad, Pakistan Beyond Services Full timeCustomer Service Job DescriptionBeyond Services is a dynamic and growing company that values exceptional customer service. We are seeking a Customer Service Executive to join our team and provide timely and professional support to our clients.The successful candidate will be responsible for responding to customer inquiries, solving customer complaints and...
-
IT Support Professional
5 days ago
Islamabad, Islamabad, Pakistan Acorn Technology Services Full timeJob SummaryAcorn Technology Services is seeking an IT Support Professional to provide high-quality technical assistance to our customers. In this role, you will respond to customer inquiries, troubleshoot problems, and escalate complex issues to senior engineers for resolution.Key Responsibilities:Respond to customer inquiries via phone, email, or chat...
-
Support Role in Islamabad Region
3 days ago
Islamabad, Islamabad, Pakistan Professional Systems (Pvt) Ltd Full timeAt Professional Systems (Pvt) Ltd, we are seeking an experienced Jr. Customer Support Engineer to join our team in the Islamabad region.Job Summary:Provide technical support and assistance to customers via multiple channelsCollaborate with internal teams to resolve complex issues and enhance customer satisfactionKey Responsibilities:Resolve customer queries...
-
Team Lead for Sales and Customer Support
10 hours ago
Islamabad, Islamabad, Pakistan People (Professional Employers Pvt Ltd) Full timeSales Team Lead OpportunityWe are seeking an experienced sales team lead to join our team at People (Professional Employers Pvt Ltd). As a sales team lead, you will be responsible for overseeing the sales support team and driving sales growth through effective leadership and strategic planning.The ideal candidate will have a strong background in sales and...
-
Frontline Support Professional
5 days ago
Islamabad, Islamabad, Pakistan The Communi Tech Full timeJob Summary:The Communi Tech is seeking a Frontline Support Professional to deliver exceptional customer service and support to our clients. In this role, you will be responsible for handling customer inquiries, resolving issues promptly, and maintaining accurate records. If you are a detail-oriented and proactive individual with excellent communication...
-
Sales and Support Team Lead
5 days ago
Islamabad, Islamabad, Pakistan People (Professional Employers Pvt Ltd) Full timeJob OverviewPeople (Professional Employers Pvt Ltd) is seeking an experienced Sales and Support Team Lead to oversee the Sales Support team. The ideal candidate will have a proven track record in sales leadership, with a focus on achieving high customer satisfaction and maintaining quality standards.Key ResponsibilitiesDeveloping lead generation strategies...
-
Administrative Support Professional
5 days ago
Islamabad, Islamabad, Pakistan ZTA Education Consultants Full timeAbout ZTA Education ConsultantsWe are a dynamic international education agency providing course and career guidance services to students who want to study abroad. Our mission is to provide high-quality support and guidance to help students achieve their academic and professional goals.As an Admin Manager, you will be responsible for providing administrative...
-
Support Technician
5 days ago
Islamabad, Islamabad, Pakistan Professional Systems (Pvt) Ltd Full timeWe are looking for a highly skilled individual to join our team as a Customer Support Engineer for our Islamabad region.About You:You have a Bachelor's degree in Electronics from a recognized university.You have at least one year of experience in a field related to scientific or analytical equipment.You possess excellent communication and interpersonal...