Senior Sales Order Processing Specialist

2 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

Sales Order Processing: A Crucial Role in Ensuring Customer Satisfaction

The ideal candidate will oversee the efficient handling of sales orders from initiation to completion, ensuring accurate and timely processing. This involves close coordination with sales, finance, logistics, and customer service teams to ensure smooth order fulfillment, inventory management, and billing processes.

Main Responsibilities:

  • Process customer orders accurately and in a timely manner
  • Review and validate sales orders to ensure compliance with company policies and contractual agreements
  • Monitor order status throughout the fulfillment process and communicate any delays or issues to relevant stakeholders

Coordination with Internal Teams:

  • Collaborate with sales, inventory management, logistics, and finance teams to ensure seamless order fulfillment
  • Work with the finance team to resolve billing discrepancies and ensure accurate invoicing
  • Partner with the customer service team to address order-related inquiries or issues raised by customers

Process Improvement:

  • Identify areas for improvement in the sales order processing workflow and implement solutions to enhance accuracy, speed, and efficiency
  • Recommend and implement process automation or software enhancements to streamline order management

Reporting & Metrics:

  • Track and analyze key order processing metrics, such as order accuracy, processing times, and fulfillment rates
  • Prepare reports and dashboards for senior management on order processing performance, identifying trends and areas for improvement

Candidate Requirements:

  • Bachelor's degree in Business Administration, Sales, Operations, or a related field
  • Experience in sales order processing, sales operations, or a similar role, preferably in the telecom or related industry
  • Proficiency in order management systems and CRM platforms (e.g., Salesforce, SAP)
  • Advanced Excel skills and experience with data analysis and reporting tools

Benefits and Work Environment:

  • Competitive salary package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment


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