Technical Network Support Specialist

1 day ago


Lahore, Punjab, Pakistan Elogixit Full time

About Us

Elogix IT is a leading provider of cutting-edge software solutions, empowering businesses and individuals to achieve their goals in the digital age. Our team delivers top-notch technology every day, providing multiple services to clients across the globe.

As a skilled troubleshooter, you will tackle challenges head-on, ensuring seamless operations and unrivaled service quality. You will work with our internal staff and esteemed clients, delivering top-notch remote support and troubleshooting technical issues in a fast-paced environment.

Job Description

  • We are seeking a proactive and motivated System and Network Engineer/Helpdesk Support Engineer to join our team. This role involves managing Office 365 tenants, including creating users, troubleshooting email delivery services, creating subscriptions, adding licenses, managing online email archives, and auditing emails.
  • You will manage SharePoint and work with users in auditing their rights for file permissions. Experience in email security tools like Microsoft Defender and Proofpoint is required. Deploying email security policies in Microsoft Defender or Proofpoint is a must.
  • Manage Active Directory and create AD users, AD groups, and GPO. We require experience with RMM tools like ConnectWise, Ninja, LabTech, etc.
  • The ideal candidate should have the ability to write KBI in a document database like IT Glue. You will work on Windows computers independently to perform tasks like configuring static IPs, Windows updates, and Windows in-place upgrades, editing host files, and deploying group policies.
  • Configure VPN access like Meraki VPN, L2TP. Experience with Azure AD is also required.
  • Plan for necessary hardware or software upgrades to support system growth. If you have experience with Linux servers, it would be a plus.
  • A reliable internet connection and quiet workspace are required for this position.


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