
Patient Experience Advocate
5 days ago
About CureMD Healthcare:
">CureMD Healthcare is an innovative leader in the healthcare industry, dedicated to transforming patient care through cutting-edge technology solutions.
">As a Healthcare Support Associate, you will play a pivotal role in ensuring our clients receive exceptional support and experience.
">Job Description:
">Your primary responsibilities will include researching and gathering information across multiple tools to keep customers engaged.
">You will claim ownership of the customer experience, including comprehensive issue resolution, while collaborating with different teams.
">Effective communication and problem-solving skills are essential in this role.
">Requirements:
">To succeed in this role, you should possess a Bachelor's degree from a reputable institution and minimum 0 – 2 years of experience in customer service or related field.
">A strong foundation in written and verbal communication skills, along with knowledge of telephone etiquette, is also essential.
">Familiarity with customer service principles and methods will enable you to excel in this position.
">Prior experience in client communication can be beneficial but is not mandatory.
">Benefits and Perks:
">CureMD Healthcare offers a comprehensive benefits package that includes competitive salary and bi-annual bonus.
">We provide opportunities for fast-track career growth and company-sponsored vehicle financing.
">Interest-free loans and a match-up to 8% of your base salary into a Provident Fund are also included in the benefits package.
">About Our Company Culture:
">CureMD Healthcare values a supportive work environment that encourages growth and well-being.
">We strive to create a workplace culture that fosters innovation, collaboration, and open communication.
">The Impact You'll Make:
">As a Patient Experience Advocate at CureMD Healthcare, you will contribute to groundbreaking technology that impacts patient care and enhances healthcare efficiency globally.
">Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical settings.
">Together, we're advancing technology — and making a tangible difference in people's lives.
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