Test Centre Operations Coordinator

2 weeks ago

Lahore, Punjab, Pakistan beBee Careers Full time

Are you looking for a challenging and rewarding role where you can make a real difference in people's lives?

We are seeking a highly skilled and professional Test Centre Operations Administrator to join our team. In this important position, you will be responsible for ensuring the smooth operation of our test centre, providing excellent customer service to candidates, and maintaining the security and integrity of our exams.

The ideal candidate will have excellent communication and interpersonal skills, be able to work well under pressure, and possess a high level of attention to detail. You should also be comfortable working in a fast-paced environment and be able to adapt to changing circumstances quickly.

Your Responsibilities:

  • Welcome and check in customers/test-taking candidates.
  • Comply with all exam testing security and procedures and follow company policies using careful judgment.
  • Verify customer/candidate personal identification documents and explain the exam testing process/rules.
  • Proctor / invigilate candidates while they are completing their exam/test.
  • Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
  • Perform some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.

This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a strong desire to work in a dynamic and fast-paced environment.

Key Skills and Qualifications:

  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and maintain a calm and professional demeanor.
  • High level of attention to detail and ability to follow procedures accurately.
  • Comfortable working in a fast-paced environment and adapting to changing circumstances quickly.
  • School qualifications in English and Maths.
  • Some experience of working with Microsoft Office (Word, Excel and Outlook) is an advantage.

Benefits:

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.

Our Organisation:

We are a leading provider of computer-based testing solutions, delivering millions of exams annually across various industries. Our mission is to help people realize their potential through learning and we take pride in providing exceptional customer service and support.

We are committed to equality and diversity in the workplace and welcome applications from all qualified candidates.

  • Centre Operations Coordinator

    3 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Centre Operations ManagerWe are seeking a highly organized and detail-oriented individual to manage the day-to-day operations of our centres, including construction, fit-out, and maintenance works. The ideal candidate will have experience in project management, be able to work independently, and possess excellent communication skills.

  • Customer Service Assistant

    1 week ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    As a Test Centre Operations Administrator, you will be responsible for ensuring the smooth operation of our test centre, providing excellent customer service to candidates, and maintaining the security and integrity of our exams.The ideal candidate will have excellent communication and interpersonal skills, be able to work well under pressure, and possess a...

  • Learning Centre Director

    1 week ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Centre Manager Job SummaryThe Centre Manager will be responsible for leading our team of staff to ensure the smooth operation of the educational centre. This includes managing budgets, supervising staff, and coordinating events and activities.

  • Examination Centre Administrator

    1 week ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    We are seeking a highly skilled and experienced Test Centre Operations Administrator to join our team. As a Test Centre Operations Administrator, you will play a critical role in ensuring the smooth operation of our test centre, providing excellent customer service to candidates, and maintaining the security and integrity of our exams.The ideal candidate...

  • Call Centre Operations Specialist

    6 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Call Centre Operations SpecialistWe are seeking a vigilant and detail-oriented Call Centre Operations Specialist to monitor our real-time performance, track key metrics, and make quick adjustments to maintain service levels.Key Responsibilities:Live Monitoring: Real-time tracking of call queues, agent availability, and system performance.Performance...

  • Call Centre Operations Manager

    6 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Customer Service Leadership">The ideal candidate will possess excellent leadership skills, a customer-centric approach, and a passion for delivering exceptional service.">Key Responsibilities:">">Lead a team of customer service professionals, fostering a positive and productive work environment.">Develop and implement strategies to enhance customer...

  • Contact Centre Team Leader

    5 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Operations Management">The successful candidate will be responsible for overseeing the daily operations of a call centre, ensuring seamless service delivery and driving business growth.">Key Responsibilities:">">Manage the daily running of the call centre, including resource planning, call centre strategies, and operations.">Undertake needs assessments,...

  • Call Centre

    2 weeks ago

    Lahore, Punjab, Pakistan Tkxel LLC Full time

    Tkxel is a leading software development company located in Reston, Virginia. We are committed to developing innovative software solutions for leading enterprises worldwide, helping them grow their businesses using the latest technology solutions.Job DescriptionRole Summary:We are looking for a vigilant Call Centre Operations Specialist to monitor our...

  • Call Centre Manager

    4 weeks ago

    Lahore, Punjab, Pakistan HNS Global Outsourcing Private Limited Full time

    Job Description:Experienced English-speaking individual required to head up a call center in Bahria Town Lahore.Key ResponsibilitiesManage the daily running of the call centre, including sourcing equipment, carrying out effective resource planning and applying call centre strategies and operations.Undertake needs assessments, performance reviews and...

  • Daycare Centre Director

    6 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    We are seeking an experienced and compassionate childcare leader to oversee the daily operations of our daycare centre.Key responsibilities include ensuring a safe and nurturing environment for children, managing a team of diverse staff members, and developing and implementing high-quality child-centred programs that promote child development.Childcare and...