Examination Centre Administrator

1 week ago

Lahore, Punjab, Pakistan beBee Careers Full time

We are seeking a highly skilled and experienced Test Centre Operations Administrator to join our team. As a Test Centre Operations Administrator, you will play a critical role in ensuring the smooth operation of our test centre, providing excellent customer service to candidates, and maintaining the security and integrity of our exams.

The ideal candidate will have a proven track record of delivering exceptional customer service, possess excellent communication and interpersonal skills, and be able to work well under pressure. You should also be comfortable working in a fast-paced environment and be able to adapt to changing circumstances quickly.

Your Responsibilities:

  • Welcome and check in customers/test-taking candidates.
  • Comply with all exam testing security and procedures and follow company policies using careful judgment.
  • Verify customer/candidate personal identification documents and explain the exam testing process/rules.
  • Proctor / invigilate candidates while they are completing their exam/test.
  • Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
  • Perform some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.

This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a strong desire to work in a dynamic and fast-paced environment.

Key Skills and Qualifications:

  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and maintain a calm and professional demeanor.
  • High level of attention to detail and ability to follow procedures accurately.
  • Comfortable working in a fast-paced environment and adapting to changing circumstances quickly.
  • School qualifications in English and Maths.
  • Some experience of working with Microsoft Office (Word, Excel and Outlook) is an advantage.

Benefits:

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.

Our Organisation:

We are a leading provider of computer-based testing solutions, delivering millions of exams annually across various industries. Our mission is to help people realize their potential through learning and we take pride in providing exceptional customer service and support.

We are committed to equality and diversity in the workplace and welcome applications from all qualified candidates.

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