Customer Service Liaison
15 hours ago
Company Overview
ITECHLEADZ is a dynamic organization dedicated to delivering exceptional customer support in the travel industry. Our team of expert advisors is available 24/7 to assist members with their vacation and travel needs.
Job Description
We are seeking a skilled Proactive Support Executive to join our team in Lahore. As a key member, you will provide top-notch customer support, ensuring customer satisfaction through effective communication and prompt issue resolution.
Responsibilities:
- Provide outstanding customer support and ensure customer satisfaction.
- Communicate effectively with customers via phone, email, and chat.
- Troubleshoot and resolve customer issues in a timely and professional manner.
- Collaborate with team members to achieve overall customer service goals.
- Maintain strong organizational and time management skills.
- Pay close attention to detail to ensure accurate information is provided.
Qualifications:
- Proven experience in Customer Support, Customer Satisfaction, and Customer Service.
- Excellent communication skills in English (US accent is mandatory).
- Strong troubleshooting and problem-solving abilities.
- Ability to work effectively in a team environment.
- Exceptional organizational and time management skills.
- Attention to detail.
- Experience in the travel industry is a plus.
Benefits
We offer a market-competitive salary and a chance to grow with our company. Limited positions are available, so don't miss this opportunity
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