Customer Support Liaison

18 hours ago


Lahore, Punjab, Pakistan IT Tech Solution Full time
Job Overview:
    As a key member of the IT Tech Solution team, you will be responsible for providing exceptional customer service to our clients in the USA. This is an exciting opportunity for individuals with strong communication skills and a passion for delivering outstanding support.

Key Responsibilities:
    - Provide proactive and timely assistance to clients via telephone and email
    - Develop and maintain a thorough understanding of client needs and preferences
    - Collaborate with internal stakeholders to resolve complex issues and improve overall customer experience
    - Stay up-to-date with product knowledge and industry trends to provide informed solutions

Requirements:
    - Strong written and verbal communication skills
    - Proficiency in Microsoft Excel and Word
    - Experience in customer-facing roles or call centers (a plus)
    - Ability to work effectively in a fast-paced environment with multiple priorities

Benefits:
    - Competitive salary range: Rs30,000 - Rs40,000 per month
    - Opportunity to work on a global scale with a dynamic team
    - Chance to develop new skills and advance your career in customer service


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