Support Agent For E-Com Solutions Online Store

1 week ago


Karachi, Sindh, Pakistan E-Com Solutions Full time
About The Role:

We are seeking a highly motivated and results-driven individual to join our customer support team as a Support Agent. In this role, you will be responsible for providing top-notch customer service and support to our clients.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues efficiently
  • Provide product information and answer questions related to our online store
  • Work closely with the sales team to resolve any order-related issues
Requirements:
  • High school diploma or equivalent required; bachelor's degree preferred
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Familiarity with customer relationship management software
Our Benefits:
  • Opportunity to work with a dynamic and growing e-commerce company
  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Collaborative and supportive work environment


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