Senior Customer Experience Manager

6 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

We are looking for a highly motivated and experienced professional to join our team as a manager in customer service. The ideal candidate will have 05-06 years of experience in project management, tendering, and costing.

About This Position

This is a key role in our organization that requires a high level of expertise in air conditioning systems.

The successful candidate will be responsible for developing and executing comprehensive project plans to ensure timely completion and within budget.

The job holder will also be expected to analyze technical specifications and create detailed drawings for various air conditioning systems.

This role requires strong analytical and problem-solving skills, as well as the ability to work effectively in a team environment.

Requirements
  • B.E/B.Tech (Hons)/B.Sc Engineering Mechanical/Electrical or MBA
  • Deep knowledge and experience of 05-06 years in all aspects of split/commercial Air-conditioning


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job Title: Senior Customer Experience ManagerJob Summary:We are seeking an experienced Senior Customer Experience Manager to oversee the delivery of exceptional customer service in our call centre. This is a leadership role that requires a strong understanding of sales, marketing, and customer experience principles.Key Responsibilities:Establish and...


  • Karachi, Sindh, Pakistan International Customer Support Full time

    Job SummaryWe are looking for a motivated and results-driven Sales Executive to join our dynamic team. The ideal candidate will have a passion for sales, excellent communication skills, and a proven track record of meeting and exceeding targets. You will be responsible for identifying new business opportunities, building customer relationships, and closing...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Senior Service Delivery ManagerJob Summary:We are seeking an experienced Senior Service Delivery Manager to lead our service delivery team and ensure exceptional customer experience. The ideal candidate will have a strong background in service delivery and excellent leadership skills.Key Responsibilities:Develop and implement service delivery strategies to...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Digital Services Manager Job Description:Key Responsibilities:Promote effective communication and coordination with customers to ensure superior customer experience.Deliver customer services-related KPIs.Work closely with the Sales team to deliver customer orders on time and as per defined priorities.Coordinate with Planning, Supply Chain, Production, and...

  • Senior Manager

    1 day ago


    Karachi, Sindh, Pakistan beBee Careers Full time

    Job Description">This role is responsible for formulating and implementing strategies to enhance the quality of customer services through sales, billing, customer service, and recovery departments across the franchise area.The successful candidate will direct and supervise all functions to ensure customer satisfaction and focused services in line with the...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job Description:We are seeking a highly skilled and experienced individual to fill the role of Senior General Manager – Customer Services. The ideal candidate will have a proven track record of success in leading teams and driving business growth through customer-centric strategies.Responsibilities:Lead the customer service function and develop strategies...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Customer Experience ManagerAchieve Customer Satisfaction as a Senior Customer Support RepresentativeWe are seeking a highly motivated and experienced Senior Customer Support Representative to lead our customer support team. As a key member of our global customer support team, you will be responsible for providing exceptional customer service to international...

  • Operations Manager

    18 hours ago


    Karachi, Sindh, Pakistan beBee Careers Full time

    Claims and Customer Experience Strategic LeaderThis senior leadership position is responsible for leading the development and implementation of strategic plans to enhance the customer experience and improve claims processes. The ideal candidate will have a strong background in claims management, process optimization, and customer experience.Key...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job Title: Customer Experience ManagerWe are seeking a skilled and experienced Customer Experience Manager to join our organization.The ideal candidate will have a proven track record of managing customer relationships, resolving complex issues, and driving team performance.This is a fantastic opportunity for a motivated individual who is passionate about...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    As a key member of our team, you will play a vital role in delivering exceptional customer experiences through effective communication and problem-solving skills.Key ResponsibilitiesManage customer orders from start to finish, ensuring timely delivery and excellent customer service.Provide prompt and professional responses to customer inquiries, resolving...