Consumer Services Delivery Manager

Company Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

About the opportunityThe pandas have embarked on an inspiring journey to serve "Meal for Every Table." This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring...

Job Summary:We are looking for a results-driven professional to lead our consumer services delivery team.The successful candidate will have a strong background in consumer services, excellent leadership skills, and the ability to drive business growth through process improvements.Main Responsibilities:Lead consumer services delivery teamDevelop and implement...

Job OverviewThe Senior Research Executive is responsible for executing projects to meet client and supervisor expectations.Key Responsibilities:Ensure project responsibilities are completed on time and to quality standards.Foster a thorough understanding of Nielsen's research processes and adhere to workflow guidelines.Support managers in day-to-day project...

Job Description:The Consumer Insights Manager plays a critical role by driving the company's understanding of consumer behavior, market trends, and competitive dynamics. This role is pivotal in informing strategic decisions, enhancing product development, and optimizing marketing strategies to better meet consumer needs and preferences.Main...

Role OverviewThis position requires a highly motivated individual to lead the Order to Cash (O2C) Service Delivery team in Pakistan. The successful candidate will be responsible for managing billing processes, ensuring Service Level Agreements (SLAs) are consistently met, and driving operational excellence through standardization and automation...

About the RoleWe are seeking a highly skilled and experienced Senior Consumer Insights Manager to join our team. In this role, you will be responsible for driving business growth by delivering actionable insights and recommendations to inform marketing strategies.Your main responsibilities will include:Developing and implementing consumer research studies to...

About the RoleThis Service Delivery Specialist position requires a detail-oriented individual who can perform end-to-end orchestration across all processes and services managed by IMO. The successful candidate will engage clients throughout the process, ensuring seamless delivery and exceptional client experience.A key responsibility of this role is to...

About This RoleThis Service Delivery Specialist position requires a candidate who can effectively manage multiple customer accounts, prioritize tasks, and maintain excellent communication with internal stakeholders.Main Responsibilities:Manage customer relationships and deliver exceptional service through prompt issue resolution and proactive...

Job Description:We are seeking a Consumer Behavior Expert to join our team. The ideal candidate will have a strong understanding of consumer behavior and market trends.Responsibilities:Support the development of strategic plans for brands and create roadmaps for growth.Analyze monthly brand health KPIs, including Household Panel, Brand Health Tracking, and...