Customer Service Lead

5 days ago


Islamabad, Islamabad, Pakistan Tarteel Technologies Full time
Job Overview

Tarteel Technologies seeks a highly skilled Customer Support Manager to oversee online tuition services. This individual will be responsible for managing student schedules, handling invoicing, and responding to teacher queries on a night shift basis.

Main Responsibilities:
  • Manage student schedules to ensure timely delivery of educational content.
  • Process invoices, resolve discrepancies, and facilitate smooth payment processes.
  • Respond promptly to teacher queries, providing clear and concise solutions to their concerns.
  • Maintain open communication with students, teachers, and other stakeholders to ensure seamless operations.
Necessary Qualifications:
  • Excellent written and spoken English fluency.
  • Prioritization skills under pressure, meeting deadlines effectively.
  • Exceptional customer service skills, emphasizing politeness and professionalism in client interactions.
  • Ability to work independently, making informed decisions that align with company objectives.
Benefits Package:

Accommodation and food support will be provided to the successful candidate, promoting work-life balance.



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